Questions and Answers

What happens if my outbound flight is delayed or cancelled?
How to cancel my booking ?
Cancellation and Refund
How far in advance should I book a transfer?
How do I find my transport?
How can I get a transfer voucher in the desired language?
How to find a tourist transfer from the Airport to the Hotel and back
How to change the transfer order instructions and answers
Payment methods for book airport transfer
I can't cancel the transfer in my Personal Account. How to get help?
What to choose? Private transfer or a shuttle? What's the difference?
What happens when I made a transfer reservation?
Booking transfer with infants and children.
The pick-up time of individual and shuttle transfers on departure.
Transfer trip duration.
Baggage allowance and travel with oversized luggage
Is it needed to tip the driver?
Transfer from the Airport to the hotel. Where will the drop-off take place?
How long should I wait for my shuttle bus?
Do you offer private transfers for passengers with disabilities?
Insurance at the transfer service
Policy on inappropriate/drunken behaviour and abusive language.
What is your smoking policy?
What is your complaint policy?
What if my luggage is damaged or lost during transfer?
Do you offer transfers for passengers with collapsible wheelchairs?
Am I able to book a transfer with the multiple drop-offs?
Am I able to take animals on a transfer?
Can I book a shuttle transfer to a place that is not listed in destinations on website?
Can you do large itinerary bookings?
Where can I find contacts of transport company?
Touristic transfer
Shuttle bus transfer
Transfer to the airport
Ski transfer
Transfer from airport
Transfer by limousine
Transfer by boat
Transfer from Airport by minibus for a groups
Taxi from airport
Taxi from hotel to airport
Why do i prepay 100% for a shuttle transfer?
When can a carrier refuse to provide a transfer service?
What types of child seats can be booked on Intui?
Can i book shuttle transfer on arrival and private for departure?
What should be indicated in the Departure airport field?
What I need to specify in the field Local time of arrival/departure?
What documents I receive after making the payment?
Can I change a pick up time for group transfer Shuttle bus from hotel?
What is a transfer
Can I indicate my wished pick up time by shuttle for the transfer from the hotel to the Airport ?
If I made a partial payment for the transfer how much and in what currency should I pay to the driver on the spot?
What to do, if the driver has no change?
I do not see my order in my personal account.
Who will meet me? How to find the driver?
Do the shuttles have a timetable?
How to pay the full cost of an airport hotel transfer on website?How to pay the full cost of an airport hotel transfer on website?
Does the vehicle include ski transportation? Where to find this option?
How do you pay using paypal
What is the difference between STANDARD and FLEXI tariffs?
Extra hours: What is? How much does it cost? How to book?
Ski transfer to popular Ski resorts worldwide 2024
What should I do if the driver does not meet me at the airport?
How do I change the hotel name and address in the order?
Delivery and receipt of the order
What to do if there has been an airport change for my already confirmed transfer?
How can I change the number of passengers and luggage?
Private transfer
How to change the number of passengers and luggage in the order
What are the guarantees that the transfer service will be provided?
Book a hotel transfer to a hotel |Intui.travel transfer
How to change a pick up time a car at the airport in the order of an airport transfer?
How to add child seats on an order transfer
Add paid options to the trip booking
How can I change the departure time of my return flight?
What is included in the price of the transfer trip
How to access the order in my Personal Account?
Is it possible to choose a car brand for the transfer?|
Tourist Transfer by boat or speedboat from the Airport to the island
We are traveling with a child. What are the conditions for booking and providing a private transfer?
We are traveling with a child. What are the conditions for booking and providing shuttle bus transfers?
Can you help me with the transfer to/from the airport?
What should I do if I can't find a transfer on the website?
Can I take the shuttle bus to the villa or private address?
If the transfer service was not provided by the carrier company
How to make shuttle bus confirmation?
How look out the voucher for airport transfer?
Pickup Time and place for a shared transfer by shuttle bus from the airport to the hotel.
Pickup time and meeting point of a shared transfer from the hotel to an airport by shuttle bus.
I can't sign into my Account.
I didn't receive my voucher
Transfers to Maldives Hotels
How can I find out the status of airport transfer execution and where the car is located?
How to find a driver at the airport through connection service?
How can I get payment receipt?
How can I get an invoice for the completed order?
What happens if my flight is delayed? Will the driver wait for me?