How can I change the number of passengers and luggage?

How to change the number of passengers and luggage in the order for a transfer - taxi or shuttle.

       Check the possibility of changing the order Which orders can be changed?
       How to change the number of passengers or luggage in a shuttle order - in a group transfer

Change the number of passengers and luggage in the order of an individual transfer.

       You can:

• add passengers or luggage no more than the capacity of the booked car;
• reduce - unlimited.

       Information on how many more passengers and luggage can be added, the maximum capacity of the car for the trip, is available in the section “Editing of the Transfer details" in your Personal Account.

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       If you request transportation of the number of passengers or the amount of luggage exceeding the capacity of the booked car, then you can:

• either book an additional car of the appropriate capacity;
• or cancel an existing order and place a new one for a more spacious car.

How to change the number of passengers or luggage in a shuttle order - in a group transfer.

       When ordering a group transfer, the price of the service is calculated based on the number of passengers (not including infants).
       Therefore, a change in the number of passengers entails a change in the cost of the order.

To add passengers to a group transfer.

       Please place another new group transfer order.
       In group transfers by buses, minibuses and minibus shuttles, the transportation of an infant child up to 2 years old is possible in the hands of an adult, without providing a separate seat. If an infant needs a separate seat, it must be specified in the order as a child over 3 years old, in which case the child's travel is subject to payment.

To add luggage, place an order as a passenger.

       In the group type of transfer, a standard amount of luggage is provided for each passenger: 1 standard luggage and 1 hand luggage. If you want to add more baggage to your group transfer order than the amount included in the service, you need to make an additional group transfer order. 1 baggage = 1 order (passenger).

Reducing the number of passengers or luggage in the order by group shuttle transfer.

       You need to cancel the order and place a new one with a new number of passengers and luggage.
       The cancellation period of the order without the application of a fine continues to apply - check in your existing order.

Questions Connexes:

       Is it possible to add child seats in a group transfer?

       How to cancel my booking?