The changes is in force from 25th May 2018.
Description of Processing
The processing of personal data is as follows (provide a description of the subject matter and nature of the processing, including any systems used to store and process personal data, obligations of Intui and any rights of User with regards to the personal data):
- The transfer of personal data from User Intui shall be solely to provide services to the User and all administration and ancillary matters relating to the fulfilment of the contract.
The personal data concern the following categories of data subjects:
- Customers using the services of websites
- Sub-agent using websites are getting an information and services
- Supplier using websites are providing an information and get the services
Purposes of the processing
The processing is necessary for the following purposes:
- To provide the customer with the transport services;
- The administration relating to the supply of the transport services, including after-sales support and care and complaint handling;
Categories of data
The personal data processed fall within the following categories of data:
- First name and surname of the lead name;
- Telephone number and email address;
- IP address, geolocation
- Details of any transactions carried out using any of the Services
- Bank account details so that we can make payments to you and receive payments from you
- Order history, Payment history, Credit History
- Age categories of each member of the party;
- Any other information that you choose to provide to us (e.g., if you send us an email/otherwise contact us)
-Information about your business
Sensitive data (if appropriate)
The personal data processed fall within the following categories of sensitive data:
- Health information: where the customer is a person of reduced mobility or has any other special requirements which may affect the provision of the transport services to that customer and for which special provisions must be made, where this information has been supplied to Intui by User Intui shall pass it on to the relevant Supplier or Client.
Instructions with regards to the processing of personal data:
Intui shall process the Personal Data only in accordance with the instructions of User.
WHERE WE STORE YOUR DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent un-authorized access.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Website and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Website and Service. There are four types of cookie:
Strictly necessary cookies These are cookies that are required for the operation of our Website. They include, for example, cookies that enable users to log into secure areas of our Website.
Analytical/performance cookies. These types of cookies allow us to recognize, count the number of visitors, and see how visitors move around our Website when they are using it. This assists us to improve the way in which our Website works, for example, by ensuring that you can find what you are looking for easily.
Functionality cookies These cookies are used to recognize you when you return to our Website. They enable the personalization of content, recognition of users, and also remember your user preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our Website, the individual pages visited and the links followed. If the cookie is set by a third party (for example, an advertising network) which also monitors traffic on other websites, this type of cookie may also be used to track your movements across different websites and to create profiles of your general online behavior. Information collected by tracking cookies is commonly used to target online advertising.
The four types of cookies above will be either session cookies or persistent cookies.
Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Website or Services. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Website or Services.
Persistent Cookies.Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to remember your user information, preferences and activity, to enable us to provide our services to you when you next return to our Website or Services. We also use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.
Local Storage Objects. We may use Flash Local Storage Objects (“Flash LSOs”) to store your Website preferences and to personalize your visit. Flash LSOs are different from browser cookie because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.
Storage HTML5 Storage. We may also store your user information and Website preferences locally within your web browser via HTML5.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website or Services to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website and Services usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Changing or Disabling your Cookie Settings. Most web browsers automatically accept cookies, but if you prefer you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Website who disable their web browsers’ ability to accept cookies will be able to browse the Website; however, most site features will not function if you disable cookies and you will not be able to login to use our services.
Do Not Track. Currently, our systems do not honor browser “do-not-track” requests. You may, however, disable certain tracking as discussed above (e.g., by disabling Cookies); you also may opt-out of section below.
THIRD PARTY ANALYTICS
We use automated devices and applications, such as Google Analytics, VWO and Trendemon, to evaluate use of our Website and the Services. To opt-out of Google Analytics, please go to: . Please note that if you use a new or different computer, install a new browser, or clear your cookies; in that case, you will need to re-opt-out through the link above.
Be inform that we're using third-party cookies from Trustpilot. And the same tile you accept that Trustpilot will place cookies on Intui website to invite you to write reviews and to verify them.
CHANGES TO OUR PRIVACY & COOKIES POLICY
This Policy may change from time to time. Any changes in the future will be posted on our Website and, where appropriate, notified to you by email or in your “My Account” on the Website. Please check back frequently to see any updates or changes to our Policy. We will not materially reduce your rights under this Policy without taking steps to bring such changes to your attention.
EEA CUSTOMERS ONLY: YOUR RIGHTS
You have several rights in relation to your personal data which are described in more detail below. You can exercise your rights at any time by contacting us at email@example.com
Accessing your data
You can ask us to:
Confirm whether we are processing your personal data
Give you a copy of that data
You do not have to pay a fee for a copy of your information unless your request is unfounded, respective or excessive, in which case we will charge a reasonable amount in the circumstances. We will let you know of any charges before completing your request.
We aim to respond to you within 1 (one) month of receiving your request unless it is particularly complicated or you have made several requests, in which case we aim to respond within 3 (three) months. We will let you know if we are going to take longer than 1 (one) month in dealing with your request. If we have a lot of information about you we might ask you if you can tell us what exactly you want to receive. This will help us action your request more quickly.
Correcting your data
You can ask us to correct any data which is inaccurate or incomplete. This is free of charge.
If we have shared the data with anyone else, we will tell them about the correction wherever possible. We aim to deal with requests for correction within 1 (one) month, although it might take us up to 3 (three) months if your request is particularly complicated.
If we cannot action a request to correct your data, we will let you know and explain why this is.
Erasing your data
This right is sometimes referred to as “the right to be forgotten”. This is not an absolute right but you have the right to have your data erased, free of charge, in certain circumstances.
You can ask for your data to be erased where:
it is no longer necessary for the purpose for which it was originally collected or processed;
we are processing your data based on your consent, and you withdraw that consent;
you object to the processing and we do not have an overriding legitimate interest for continuing;
your data has been unlawfully processed;
your data must be erased to comply with a legal obligation;
the data was processed to offer information society services to a child.
There are some exceptions to this right. If one of these applies, we do not have to delete the data.
If we have shared your data with third parties, we will tell them about the erasure of your data unless this is impossible or would involve disproportionate effort.
Restricting the processing of your data
You can ask us to restrict the processing of your personal data in some circumstances, free of charge. This is not an absolute right. If processing is restricted we can store the data and retain enough information to make sure the restriction is respected, but we cannot further process your data.
You can restrict the processing of your personal data in the following cases:
if you contest the accuracy of your data, we will restrict processing until we have made sure the data is accurate;
if you object to our processing and we are considering this objection;
if the processing is unlawful but you do not want us to erase your data;
if we no longer need the personal data but you require the data to establish, exercise or defend a legal claim.
If we have disclosed the data to a third party, we will inform them about the restriction unless it is impossible or would require a disproportionate effort. We will tell you if we decide to lift a restriction on processing your data.
Objecting to the processing of your data
Objecting to the processing of your data is free of charge. It is not an absolute right but you can object to our processing of your data where it is:
based on the legitimate interests ground; or
for the purposes of scientific/historical research and statistics.
We will stop processing your personal data unless we have compelling legitimate grounds for the processing which override your interests and rights, or unless we are processing the data for the establishment, exercise or defence of legal claims.
You can require us to stop using your data for direct marketing purposes. We will stop as soon as we receive your request. There are no exemptions or reasons for us to refuse.
This allows you to obtain and reuse your personal data for your own purposes across different services. It applies where the following conditions are met:
you provided the personal data to us yourself;
we are processing the data either based on your consent or because it is necessary for the performance of a contract; and
the processing is carried out by automated means.
We will provide your data free of charge in a structured, commonly used and machine-readable form. We aim to provide your data within 1 (one) month of receiving your request unless it is particularly complicated or you have made several requests, in which case we aim to respond within 3 (three) months. If we are going to take longer than 1 (one) month we will let you know and explain why we need more time. If we consider that we cannot provide you with your data, we will contact you and explain why this is.
Automated decision making and profiling
You have the right not to be subject to a decision which is based on automated processing and which produces a legal (or similarly significant) effect on you.
We will tell you about any automated decision making that affects you. You have the right to:
request human intervention;
express your point of view;
ask for the decision to be explained; and
challenge the decision.
These rights are not absolute. They do not apply if the decision is:
necessary for us to enter into or perform a contract with you;
authorised by law (e.g. for fraud prevention); or
based on your explicit consent.
WHEN DO WE SHARE YOUR INFORMATION
The table headed “How and Why We Share Your Information” in the main part of the policy under the heading “WHEN DO WE SHARE YOUR INFORMATION” lists who we may share your information with, which include transfers for reasons of legal compliance and necessity in order to provide you with our Services.
You should be aware that when sharing your information it may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).
Please note that where data is transferred outside of the EEA, non-EEA countries may not offer the same level of protection for personal data as is available in the EEA. Intui will take various measures to ensure that your data is treated securely, which may include, but not be limited to:
-assessing the security measures taken at any place your data is transferred to;
-having suitable contract terms in place that oblige a data processor to only process in accordance with our instructions; and
-having monitoring, reporting and resolution procedures in place with regard to ongoing security.
EU CUSTOMERS ONLY: YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes in your “My Account” on our Website. You can also exercise the right at any time by contacting our customer support team.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
EU CUSTOMERS ONLY: ACCESS TO INFORMATION
The Act gives you the right to access information held about you and the right to rectify that data. Your rights of access and rectification can be exercised in accordance with the Act. Any access request may be subject to a fee of GBP£15 to meet our costs in providing you with details of the information we hold about you. We may reject requests for disclosure or rectification of data that are unreasonable or extremely impractical (e.g. because they require disproportionate human or technical effort or require significant changes to our processes and technology and impact our ability to provide our services). You can also exercise the right at any time by contacting our customer support team.
This policy is dated 23rd May 2018. We may change and improve this from time to time, at which point we will update the policy with the appropriate date.
Booking platform https://en.intui.travel/
Affiliate network https://partner.intui.travel/en/
Sales platform https://fleet.intui.travel/en/