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What should I do if the driver does not meet me at the airport?

 

In order to find a representative of the transport company, Intui has prepared instructions - it is in your voucher for the trip. Find your voucher and follow the instructions step by step.

 

Instructions and meeting scheme in your voucher.

 

Read your voucher, check :
Do you have a shuttle bus transfer or a personal transfer by car with a driver?
If a shuttle bus transfer is ordered, you need to come to the boarding point or the check-in desk of the transport company. Follow the Instructions in your voucher.

2. Should you be met or should you come to the counter?

3. Which terminal did you arrive at? Where should you be met?
Follow the scheme of the meeting from the instructions of your voucher.

4. Check: is your phone active and can receive calls? Maybe they're trying to reach you. Turn on the phone to receive calls.

5. Check the phone number: is this the number you specified when booking?

6. Did your flight arrive on time? If the flight was delayed, did you warn, did you call the transport company?

 

Call the transport company.


Your voucher contains the contacts of the transport company: phone numbers, WhatsApp…

Fragment-of-a-document-ordering-a-transfer-from-the-airport-voucher

A fragment of the document was made by the authors of the article. The document is the property of Intui travel.

Provide the voucher number and your last name, and you will receive guidance on your actions.

 

You have done everything as in the meeting instructions for boarding the car.

 

Your call was not answered or you are not being met or there is no one at the registration desk, then do:
Screenshot of calls to the transport company on the phone.


Photo of the arrival board on which it is visible data with your flight, for example like this:

Airport-information-board
A fragment of the document was made by the authors of the article. The document is the property of Intui travel.

3. Photo of the reception desk of the transport company (meeting point desk)

4. Use alternative transport. Get a cheque or bill for taxi.

 

If the transfer service was not provided by the transport company. 
 

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PICK-UP LOCATION
DROP-OFF LOCATION
Date qestion
Hour
Minutes
Time
Passengers
1 passengers
ADULTS 12+
CHILDREN 3-12
INFANTS 0-2